Residency Project Charter

Susmitha Kadiyala
University of the Cumberland’s
Initiating the Project (BADM-634-M50)
Dr. Brian Houillion
April 19, 2022

North Tryon Street Gateway Streetscape Project

(Charlotte, NC 2022-2024)

April 19th , 2022
UNIVERSITY OF THE CUMBERLANDS

Table of Contents
Background 3
Business Case: 3
Team Operating Principles: 4
Stakeholder Register 5
Communication Plan 6
Project Scope 7
Work Breakdown Structure (with Milestones) 8
Risk Register 9
Milestone Schedule 11
RACI Chart 12
Budget 14
Glossary 16
Signatures 18

Background

Based on the City of Charlotte and Community feedback, North Tryon Street and 11th Street which is a gateway between Uptown Charlotte and the businesses and neighborhoods in North End, with a project to make improvements on the North Tryon Street gateway, including improving lighting under the railroad and I-277 bridges, 12th Street Bridge, pedestrian lighting, Landscaping and cleanup near I-277, 12th Street and southwest corner of North Tryon Street and East 13th Street, including shifting the bus stop. The goals include improving the pedestrian environment and creating a gateway into the North End for $890,000 with three bond cycles in 2014, 2016, and 2018.

Business Case

The North Tryon Street Gateway Project is between Uptown Charlotte (NC) and the North End of Charlotte. New pedestrian lighting and upgrades to existing pedestrian lights are among the features being installed along North Tryon Street in Charlotte. The walking path will be covered around 30 miles of north street Gateway are being constructed using Concrete. Budget is $890,000 to cover planning and design, acquiring the right of way, consultant fees, construction, signalization, permits and landscaping. The Project in Construction stage and entire project will complete 2024.

Project 4 elements
New: Firstly, the project resonates with a new product that North Tryon Street and 11th Street including making improvements on the North Tryon Street gateway, including improving lighting under the railroad and I-277 bridges, 12th Street Bridge, pedestrian lighting, Landscaping, and cleanup near I-277, 12th Street and southwest corner of North Tryon Street and East 13th Street, Therefore, the project resonates with Kloppenburg’s articulation of the first element of a project.
Time frame: Consequently, the time frame is one fundamental fit for a project that resonates with fundamental scheduling, planning, and budgeting for effective project management and performance. The project will involve plan and design, acquiring the right of way, utility relocation, consultant fees, construction, signalization, permits, and landscaping and bond cycles in 2014, 2016, and 2018 as the time frame for $890,000.
Interdependent tasks: Thirdly, the project to acquire a new and modified gateway and pedestrian environment. There are interdependent tasks including plan and design, acquiring the right of way, utility relocation, consultant fees, construction, signalization, permits, and landscaping Thus, the project accommodated interdependent tasks and workflow in the project for effective performance outcomes.
New Product: Finally, the project to acquire new improving lighting under the railroad and I-277 bridges, 12th Street Bridge, pedestrian lighting, Landscaping and cleanup near I-277, 12th Street, and southwest corner of North Tryon Street and East 13th Street, including shifting the bus stop. Thus, the project will accommodate the fourth fit element of a project in creating a new product in improvements of pedestrian environment and gateway improvements.

Team Operating Principles

1. Event team members should follow up on previous meeting agenda and event updates.

2. Every week, all event team members should meet for an hour.

3. If event members have any issues, please ask for help from others.

4. The event team members are responsible to set their own deadlines.

5. Backup plans should be created for foods and drinks in case of drop out.

6. The event organizer should be responsible for collecting point-to-point updates from team members and gathering information for the next meeting.

7. Decisions are made by only team leaders on any issues and also the final decision is taken by the event organizer.

Stakeholder Register

STAKEHOLDER REGISTER
Stakeholder Interest in Project Priority Support/Mitigation Strategies

1
Contractors Ensure attainment of the project objectives
Internal / Key They are working together and display the contract details to the public.

2 Project managers They are to plan, organize, staff direct and control the project elements
Internal / Key They will work with all stakeholders in the project to ensure the efficiency of results.

3

Engineers They are to work with the contractors to ensure the attainment of the project objectives.

Internal / Key They will liaise with the project managers and contractors.

4 Plumbers Plumbers will ensure sewer systems that are damaged in the process are amended. Internal / Key They will work with the project manager to ensure that the project has been actualized as intended

5 Laboure’s They will undertake the contract under the supervision of the contractors. Internal / Key They are to work together and follow the set guidelines in supporting the mission and vision.

6 Welders They are to design the poles used to light the pathways. Internal / Key They will liaise with the project contractors to ensure that the poles needed are produced and delivered to the site.

7
Local Authorities (Minister of Transport and Infrastructure) They are to ensure that the contract has followed all legal requirements and ensure quality assurance.
External / Key They should be informed immediately that the project is being planned and that all necessary information is obtained before starting the project.

8 Surveyors They are to assess the quality of the work done. Internal / Secondary They are to work with the Contractors and ensure project results are attained.

9 Lighting Consultants They advise the contractors on the best strategies to use in the project.
External / Key They provide efficient and effective means of ensuring a smooth pathway has been lighted.

10
Special Interest Groups (Disability groups) They are to ensure that the construction will benefit the minority persons.
External/
Secondary They will liaise with the contractors to ensure that the project has complied with all standards that favor all persons.

Communication Plan
PROJECT COMMUNICATION MATRIX
Stakeholder Project Info Needs Stakeholder Info Needs Methods Timing

1
Contractors Direction, Strategy, Project implementation and authorization Oversee the implementation of the project. Project Chart Monthly

2 Lighting Consultants Project plans Lighting equipment to be used Meetings Semi-Annually

3 Labourers Project Requirements Qualifications, Resources and project implementation. Memos Weekly

4 Welders Project Requirements Operations within the project Project chart Annually

5 Local Authorities (Minister of Transport and Infrastructure) Project report Compliance and safety of all stakeholders. Meetings and Emails Annually

6 Special Interest Groups (Disability groups) Project Concerns Project implementation design. Meetings Annually

7 Plumbers Project Requirements Qualifications, Resources and project implementation. Meetings Monthly

8 Surveyors Project Plans and Requirements Quality assurance and control. Project charts Semi-annually

9 Project managers Strategy, Budgets Status, implementation and overall management of the project. Project charter Monthly

10 Engineers Project Plans Qualifications, Resources and project implementation. Project charts Quarterly

Project Scope

Based on the City of Charlotte and Community feedback, North Tryon Street and 11th Street which is a gateway between Uptown Charlotte and the businesses and neighborhoods in North End, with a project to make improvements on the North Tryon Street gateway, including improving lighting under the railroad and I-277 bridges, 12th Street Bridge, pedestrian lighting, Landscaping and cleanup near I-277, 12th Street and southwest corner of North Tryon Street and East 13th Street, including shifting the bus stop. The goals include improving the pedestrian environment and creating a gateway into the North End for $890,000 with three bond cycles in 2014, 2016, and 2018.

Key Deliverables with acceptance criteria:

KEY DELIVERABLES ACCEPTANCE CRITERIA
1. Improving lighting under the railroad 1. Under the railroad light has been improved through smart lighting columns
2.Improving I-277 bridges 2. The 277 bridges have been improved via building a robust bridge, effective construction process and effective finishing.
3.Imporving 12th Street Bridge 3. The 12th Street Bridge has been improved via building a robust bridge, effective construction process and effective finishing.
4.Instalation of pedestrian lighting 4. Pedestrian lighting have been installed through smart, LED and BOLLARD lighting.
5. Landscaping and cleanup near I-277 5. Near I-277, landscaping has been achieved through artificial turf, Mask distracting street noise with a water feature, achieving healthy, clean, safe and attractive goals
6. Shifting the bus stop 6. The southwest corner of North Tryon Street and East 13th Street has bed improved through shifting the bus stop for frequent schedule, and simply routes and directions.

Work Breakdown Structure (with Milestones)

WBS with Activities List
0.0 Project Title:
1.0 Improved lighting under the railroad
1.1 Created smart light
1.2 Improved LED light installation
1.3 Constructed Light Columns
2.0 Improved I-277 bridges
2.1 Build a robust bridge
2.2 Created effective construction process
2.3 Improved finishing the bridges
3.0 Improving 12th Street Bridge
3.1 Build a robust bridges
3.2 Created effective construction process
3.3 Improved finishing the bridges
4.0 Installed of pedestrian lighting
4.1 Installed smart Light
4.2 Installed LED Light
4.3 Installed BOLLARD lighting
5.0 Landscaped and cleanup near I-277
5.1 Applied artificial turf
5.2 Created Mask distracting street noise with a water feature
5.3 Established house views
6.0 Shifted the bus stop
6.1 Planned new construction areas
6.2 Constructed bus stop
6.3 Implemented schedule, direction and routes

Risk Register
Risk Description Impact Statement Deliverable P I X Risk Response Strategy

1 Lacking Commitment from project team This risk can cause project scheduling interferences Improving lighting under the railroad
4 3 12 Mitigation through work plan procedures

2 Increased Prices of materials The risk can lead to increased financial budgeting interfering with the normal project budgeting
Improving I-277 bridges
3 5 15 Contingency in making the risk plan

3 Destruction of construction through rainfall This can lead to a total loss in time, resource, budget and materials
Improving 12th Street Bridge
1 5 5 Acceptance

4 Ideological difference between Community and project team Ideological differences can cause delay in project start and completion
Installation of pedestrian lighting
3 4 12 Share the Risk among partners, teams and projects

5 Lifting and Awkward Postures Can create distraction and inference of other structures
Landscaping and cleanup near I-277
3 2 6 Contingency in making the risk plan

6 Lawsuits from the Community members Shifting the bus stop
2 4 8 Acceptance

RACI Chart
RACI CHART/ TYPES OF COST EXERCISE
Part 1: Using the six (6) key and internal stakeholders identified in your Stakeholder Register, create a RACI chart for each of your six (6) Deliverables and associated three (3) Activities. The template is provided below.

Activities Project Manager City of Charlotte HDR Engineers Contractors and Subcontractors Financial Advisor Internal or external consultants
0.0 North Tryon Street and 11th Street
1.0 Improved lighting under the railroad
1.1 Created smart light A I C R A C
1.2 Improved LED light installation A I C R A C
1.3 Constructed Light Columns A I C R A C
2.0 Improved I-277 bridges
2.1 Build robust bridges A I C R A C
2.2 The created effective construction process A I C R A C
2.3 Improved finishing the bridges A I C R A C
3.0 Improving 12th Street Bridge
3.1 Build robust bridges A I C R A C
3.2 The created effective construction process A I C R A C
3.3 Improved finishing the bridges A I C R A C
4.0 Installed pedestrian lighting
4.1 Installed smart Light A I C R A C
4.2 Installed LED Light A I C R A C
4.3 Installed BOLLARD lighting A I C R A C
5.0 Landscaped and cleanup near I-277
5.1 Applied artificial turf A I C R A C
5.2 Created Mask distracting street noise with a water feature A I C R A C
5.3 Established house views A I C R A C
6.0 Shifted the bus stop
6.1 Planned new construction areas A I C R A C
6.2 Constructed bus stop A I C R A C
6.3 Implemented schedule, direction, and routes A I C R A C

Budget

Glossary
i. Assumptions – Assumptions in a project are estimates that are applied to answer unknown questions based on history, and prior knowledge. These could have an impact of risks, budget, schedule, etc., when the project is in its execution stage.
ii. Background – The background is generally a supporting document to the scope and business case where the readers/ stakeholders can obtain more information on the scope, company vision alignment, project history, etc.
iii. Business Case – Business case is used to describe the need for the project and can also explain how the project aligns with the organization’s strategic goals. It can also include key overview details like costs, benefits, timeline.
iv. Communication Plan – This is a matrix that allows the project manager to understand how and when stakeholders need or will be involved in the project. It also helps in defining the frequency, the method, and the things needed during these communications.
v. Constraints – These are project boundaries under which the project needs to operate. There can be constraints on resources, budget, schedule, etc. These limitations can also come from customers in some cases.
vi. Enterprise Environmental Factors – Enterprise environmental factors are those factors that can affect the project and management in many ways. This can include organizational culture, policies, procedures, code, ethics, politics, and can be both internal and external.
vii. Milestones – Milestones can be defined as intermediate points through a project schedule that mark significant accomplishments. A project generally also has milestones set when large expenditure has to take place to ensure past deliverables have been met.
viii. Objectives – Objective can be defined as the goal of a task. Each activity will have an objective which will combine to make a deliverable. In the sense of a project objective, it is similar to project vision but will look at more of a direct outcome of the project.
ix. Organization and Implementation Plan – This is a strategic plan laid out by the organization on how a goal should be accomplished. This can include guidelines on strategy, process, decision making, on all aspects of a project. For example, the implementation plan of a new product must undergo a small scale customer launch before a national launch.
x. Organizational Process Assets – Organization Process Assets are those can make managing project easy. This includes templates, tools, contracts, policies, guidelines, past reports, which all can help in easily managing a project when compared to starting managing a project from scratch and building these tools for the organization.
xi. Project Risk Planning – This is a methodology used in projects to mitigate and address risks. This starts with risk identification, then moves to risk classification and prioritization, and lastly risk mitigation. The risk planning also includes who, when, and how risks will be addressed.
xii. Project Vision – This can be defined as how the project is to be run and what it hopes to accomplish. This can also give a picture of how this project aligns with the bigger picture of organization vision.
xiii. RACI – This is another tool that is used to assign roles of individuals to each of the various activities to ensure completion. The roles are divided into Responsible, Accountable, Consult, and Inform.

xiv. Scope – The scope of a project is defined as what needs to be done on a project. This allows the project team to understand what the goals are and how it will be accomplished. It can also describe what is not going to be part of the project.
xv. Stakeholder List – This is a compiled list that identifies and prioritized stakeholders. It also helps in identifying their role in a project, their interest, and whether they will assist to be against activities in a project.
xvi. Team Operating Principles – There are principles set for a project team with the goal of improving team effectiveness, and team performance. These generally focus on topics related to conference meetings, decision making, accomplishing work, and respecting each other.
xvii. Title – The title of a project is a quick method to identify a project. This is generally descriptive with the overall scope of the project.
xviii. WBS – WBS is a tool that is defined as the Work Breakdown Structure which outlines the various activities that are needed to complete a deliverable. Once each activity is complete, it can be said that the deliverable has been met.

Signatures

Susmitha Kadiyala
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