please pay attention to the outline, if you dont follow the instructions i wont accept the assignment. thanks
BUSI 4008
Case Preparation Outline –
Kriska Transportation Group
Case Preparation Notes
A. Identification and ranking of the main management control issue(s)
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B. Background and overview
• Who – the key decision makers and/or stakeholders that will be influenced by your analysis and recommendations?
• Where – this can refer to several concepts such as geographical area, department, functional area.
• What – the issues, strategies or other critical observations found in the case.
• Why – the reasons or contributing factors for the existence of the WHAT items identified.
• When – past, present or future events, and other time constraints from stakeholders
• KSFs – identify the key success factors for the company.
C. Identification of current management control system(s)
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D. Identification, ranking (priority), and analysis of alternatives
• -We plan to use real employees’ feedback on several platforms, like Glassdoor (Glassdoor) and Indeed (Indeed), to find out the companys implied management control issues, combined with the previous work experience of our group member, Svetlana Melnik.
• The current management control issues include:
• The management team does not design a proper and standard work procedure to communicate with employees, negatively influencing performance measurement and supervision.
• The management controls are reactive to the problem since the company ignores the considerations in the long term.
• Lack of employee training, lack of proper work designs and a lack of job assignments lead to low productivity, low motivation and frequent employee complaints. This ultimately leads to a sizeable turnover rate
E. Your assumptions (if any) used to support your analysis
– You will want to identify any assumptions that may not necessarily be detailed in the case, such as economic conditions/forecasts, resource availability, regulatory environment. Any assumptions you make, should be reasonable and relevant to the case.
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F. Conclusion / Recommendation
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The approach that you will take to carry out your research and what documentation is
available In 2021 KTG was awarded prestigious Canadas Best Managed Companies designation with over $25 million revenue (Administrator KTG, 2021). There is no internal or external documentation is available, so we are counting on the help of the KTG leadership team (KTG), as they seem open to cooperation. We will be glad to learn management experience from the best in their field. We decided to contact them by email, phone or in person if needed. We are ready to share our research results with them in turn.
As a well-known trucking company, KTG is widely presented on social media, and they have two corporate websites:
